Frequently Asked Questions
Frequently Asked Questions
Something about Our Service
Quality is priority! We always attach great importance to quality controlling from beginning to end: 1) Sourcing first-class raw products from origin; 2) Skillful workers care every details in the whole processing procedure; 3) Quality Control Department specially responsible for quality checking in each process.
30% TT in advance and the balance against the copy of B/L; Or 50% T/T on Alibaba, the balance before shipping on Alibaba.
We will enable you to receive accurate data on the status of your order anytime. After loading the cargoes, we will email you with the Shipping Advice as an attachment, where you could find the B/L No., ETA, ETD etc.. Also when the vessel arrived at your destination port, we will also update for you.
It’s about 15 days after receipt of 30% advance payment. Delivery time also depends on the certificates you need. Such as CERTIFICATE FOR THE IMPORT OF SEEDS INTENDED FOR THE PRODUCTION OF SPROUTS(for sprouting beans delivered to Europe) and HEALTH CERTIFICATE, they will take longer.
We are honored to offer you free sample(usually about 500g). New clients are expected to pay for the carriage. So inform us your express account for freight collect. Or we could send you the samples by FedEx, DHL, EMS etc. after you pay the freight.
Of course yes! Pre-shipment sample of each single container could be provided before shipment to your end based on your requirements. And also if you have some demand on microbiological detection, we could arrange it tested by component authorities.
For most of pulses and seeds like mung bean, kidney bean and sunflower seed, we will arrange 25kg PP bag or gunny bag; while for some kernels like blanched peanut and pumpkin seed kernel, we will arrange 12.5*2 vacuum bag in a carton; also it can be customized based on your requirements.
Certainly sure! It usually depends on your requirements. And we could arrange customized package and label.
Surely! We could sign a long-term contract. If you would like us to store your goods, we are able and glad to do so at our temperature controlled warehouse facilities, and we will deliver them to you on request.
Yes, of course. As a professional agriculture products trading company, we have strong capabilities to source products, to manage the orders properly and also to handle a wide range of documentation. We could arrange the whole process based on your requirement.
Certainly. We Taijin Food respect and attach importance to every client. Your information will be kept strictly confidential at all times.